Indian Railways, which is called the lifeline of India, holds a special place in the life of every Indian. Every day, crores of passengers travel from one place to another through railways. Comfortable travel for long distances, affordable prices despite long journeys, perhaps this is the reason why a large population of India chooses train for travel.
But do you know that with the tickets that passengers buy for travel, we get the benefit of many things for free? But due to a lack of information about those facilities, passengers are not able to take advantage of them. Know with us what facilities are available during the journey..
WiFi Service
If you have reached the railway station on time. But later you come to know that due to some reason, the train is a few hours late from its time, then in such a situation you can use the railway's WiFi for free.
Free treatment
Facilities of bedsheets, blankets, and pillows in AC coaches
If you are traveling in AC, second AC, and third AC, then you will not have to bring bedding from home as you will also get a pillow to cover yourself and put under your head on the train. You are given a complete bedroll (Bedroll in train) which has to be returned after the journey. However, in the Garib Rath Express train, you are charged Rs 25 for this.
Food facilities are also available
If you are travelling in a train and you are unable to carry food from home, then food is delivered to your seat. However, this facility is available only in some selected trains like Rajdhani, Vande Bharat. Let us tell you that this facility is not free. Its fare is added to your ticket.
You can also relax in the waiting room.
If your train gets delayed for any reason, then you can comfortably stay in the AC and non-AC waiting halls at the station by showing your ticket to the railway station officials. For this, you may have to pay some charge.
It is the responsibility of the railways to ensure that every passenger traveling on the train reaches his destination safely. In case of any accident during the train journey, Indian Railways provides insurance of up to Rs 10 lakh to every passenger. For this, only 45 paise is charged which is added to the fare of your ticket at the time of booking. Railways provide facilities like wheelchairs, and stretchers for the convenience of people unable to walk, handicapped, and elderly.
If the facility was not provided, register your complaint like this.
If you face any kind of problems during the train journey, then you can register your complaint online and offline. You can register a complaint by writing your problem in the complaint book at the booking office and reservation office. Apart from this, you can register your complaint by contacting pgportal.gov.in or the railway helpline at 9717630982, 011-23386203 and 139.
